Sowa Rigpa Institute Policies

Code of Conduct/ Classroom Etiquette:

We aspire to cultivate an inclusive, diverse, and welcoming learning environment where students, instructors, and staff are mutually respectful and kind. If you experience any inappropriate behavior from a fellow student, or experience any other types of issues including technical difficulties, please contact info@sowarigpainstitute.org to receive assistance and resolve the issue.

Reciprocal Respect of Peers, Faculty and Staff

Please respect the personal boundaries of your peers, faculty, and staff and communicate all course-related matters and questions through the course platform and official emails, and/or when available, conference sessions you may book online by appointment during faculty and staff office hours.


Confidentiality
Whether enrolled in a Live Webinar course or watching recordings, please understand that students' personal information, classroom participation, and course-related comments, images and media shared in forum discussions, comments and emails is to be kept confidential, held with care and respect, and is only presented for internal circulation within the cohort of enrolled students' learning experience, and not to be shared with, disclosed to, or described to others outside the cohort in any way, whether in recorded form or anecdotal reportage.

Sharing of Advice

Please also refrain from giving unsolicited advice, or sharing other authors' and institutions' copyrighted materials you do not have express permission to share, and always credit your sources. Please realize that within our international student cohort, students' local regulations around the practice of medicine and therapies and the sharing and distribution of advice and materia medica will vary. Please note that legal regulation of the medical and healing professions in many places requires within a professional cohort a deference to the definitive opinion of the professionals with the most extensive training and licensure; please accurately represent your own credentials.

Consent: 

Live Webinar Courses

When participating in a live webinar course, you hereby grant permission to Sowa Rigpa Institute, Pure Land Farms, and representatives to photograph and video you, and otherwise capture your image, and to make recordings of your voice, if you participate in class discussion or demonstrations. You may also opt out of appearing on camera while participating, or opt out of any class participation if called upon by the teacher: kindly simply state you do not wish to participate in the moment. You understand that the live webinars, including all student participation, are recorded to be subsequently viewable by all enrolled students. You hereby waive any right to inspect or approve the use of the recordings. You hereby release, defend, indemnify and hold harmless Sowa Rigpa Institute and Pure Land Farms, its officers, employees, or agents from and against any claims, damages or liability arising from or related to the use of the images, recordings or materials, including but not limited to claims of defamation, invasion of privacy, or rights of publicity or copyright infringement. You are 18 years of age or older, and are competent to contract in your own name.

Technical Requirements: 

Before attending online courses, you will need to make a free Zoom account, which you can sign up for here : https://zoom.us/freesignup/
Kindly familiarize yourself with the course platform and the Zoom platform before the first day of class. In the event you do not understand how to navigate them, you may receive assistance by emailing info@sowarigpainstitute.org

We strongly encourage you to have access to a reliable computer with a strong internet connection. While it is possible to access our online courses on your mobile or tablet device, it is easiest to participate in discussions and complete assignments on a laptop or desktop computer.
Please install on your computer the most recent version of the common browser of your choice: Google Chrome, Apple Safari, or Mozilla Firefox.

A secure, stable internet connection is:
  • 25 Mbps (average cable internet): sufficient for streaming 1080p HD video
  • 10 Mbps (average 4G LTE connection): sufficient for 720p video
  • 5 Mbps (average DSL connection): sufficient for 480p video


You may test your internet speed here: https://www.speedtest.net/

Course Access: 

Most courses have an automatic setting for one year of access; longer courses have up to three years. Occasionally, teachers request that students have shorter access times to materials. Check the individual course’s informational page. Graduates of SRI's professional track certificate programs may request continued access to their course materials by writing to info@sowarigpainstitute.org.

All live classes and events are recorded, and participants have access to recordings on the course platform (view only, not downloadable).

Cancellation Policy: 

If you enroll in a live (synchronous) class or program and subsequently realize that it isn’t a good fit for you, here are our refund policies:

For live (synchronous) online classes and events with a duration of less than seven days: please contact us at least 24 hours before the event start date to receive a 100% refund. Refunds will not be issued after the start of the class.

For live (synchronous) online classes with a duration of 7-90 days: please contact us no later than 24 hours after the first class to receive a 100% refund.

For live (synchronous) online classes with a duration of more than 90 days: you have 14 days to participate, take a look at the materials, and explore the course structure before deciding it’s not right for you. Please contact us at info@sowarigpainstitute.org no more than 14 days after the date of your enrollment to receive a 100% refund, and if you are on a payment plan, cancellation of remaining payments.

If you enroll in a self-paced class or program and subsequently realize that it isn’t a good fit for you:
Within 7 days of purchasing courses $499 or less, or 14 days after purchasing courses $500 or more, please provide us with a clear statement of why the course did not meet your needs, and we will provide a 100% refund.

If you have any questions or concerns, kindly contact us at info@sowarigpainstitute.org